Saratoga Technologies

Compare Microsoft SharePoint vs. Salesforce Chatter

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Microsoft SharePoint has been called the “Facebook of Enterprise”, but it is much more than a simple social networking tool. SharePoint can help you provide a face for your business, make true collaboration a reality, and integrate ERP and CRM components of your business application platform.

CRM Flexibility -Salesforce Chatter presupposes that you are a Salesforce subscriber and will buy into their CRM solution. Without it, you are left with little more than a social media app for your business. With SharePoint you can still have a robust business collaboration platform even without Microsoft Dynamics CRM.

Advanced Collaboration Tools – Salesforce Chatter has decent social media tools such as file sharing, recommendations, mobile and desktop support, and status updates. When it comes to actively collaborating on a project, however, SharePoint clearly excels with joint document drafting, issue tracking, and monitoring of tasks.

To Cloud or Not to Cloud – As you know, with Salesforce.com, there is but one option: the cloud. If you ever decide you want to set up your own business application server with your own infrastructure, you are out of luck. With SharePoint, you have the option of an on-premise SharePoint Server, SharePoint Online cloud solution, or a combination of the two.

The Best Office Integration – When it comes to integrating your office applications with your ERP, CRM, and collaboration software, SharePoint is the clear winner. With Office 365, all of the tools you know and love are at your fingertips, including Word, Excel, Lync, and SharePoint, all seamlessly connected with your business management system. Salesforce simply has no answer to this.

Salesforce Chatter has made fast progress in supporting social media platforms and connecting them with its platform, but for serious business collaboration and online presence, SharePoint is the best solution.

Why use SharePoint? Download a Microsoft SharePoint 2010 Evaluation Guide.

 
By Saratoga Technologies – Tennessee Microsoft Dynamics and Microsoft SharePoint partner

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9 questions

  1. Gavin Guinane says:

    ..but who is using SharePoint for collaboration…really? If you call storing documents in SQL Server, collaboration, then you are correct. However, if SharePoint were a true collaboration platform it would invite collaboration in the context of line of business data and not just living in a document library. This is always spoken of, but seldom implemented because SharePoint is too cumbersome. And please don’t mention office integration…..the emperor has no clothes.

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    BSeager Reply:

    @Gavin Guinane,

    Wow, I’d say the vast majority are using it for collaboration. From what I’ve seen, only very small implementations of SharePoint are using only the document management aspects. The team sites out of the box are exceptional and most companies tend to customize them to some degree or other. There’s are also a ton of reporting/dashboarding options that an enormous number of companies use while tying together many different data sources.

    The MySites and profiles are also incredibly prolific throughtout a huge number of organizations.

    Now, I’ve mentioned about 10% of the solutions I’ve seen out there in SharePoint used in companies much more so than just the document library piece.

    I’ll chalk up your classification of SharePoint (you know, the fastest growing product in MS’s history, and the collaboration pletform with the largest marketshare on the planet) to ignorance and inexperience. You work for SalesForce.com by chance or just drinking the Kool-Aid?

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    Tom Phillips Reply:

    I desagree. We currently use SP 2007 and will migrate to 2010 soon. Besides having a Document library, we have hundreds of lists, wikis, Dataview integration to other devices that have databases, and many alerts and workflows. All this goes far beyond a “document library.” We collaborate hourly between several departments that use the flexibility of SP. I also disagree that it is combersome. I have taught a lot of people how to do things and they grasped it right away. Sure, there are many things that you need some steep training on but I’ve looked at an number of competing products and found them to be just as “combersome” in the way I think you mean. All in all, the bredth and power you get out of SP far exceeds many other products to get the work done efficiently. Is it perfect? No. But even out of the box it has much to offer.

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  2. Dave Burman says:

    SharePoint is NOTHING like Facebook and I think Facebook’s ONE BILLION users would agree. Facebook users are not collaborating on documents or sharing calendars (unless you consider knowing about your ‘friends’ birthdays). Facebook users are not ‘versioning’ comments or documents. Facebook users are not creating lists of stuff. They are simply communication with others.

    Chatter and Sharepoint are tww very different tools with different purposes. Chatter is amicro-blog and is the better choice for enterprise communication. It’s very much like Facebook and twitter. Chatter allows you to ‘follow’ users (like twitter) and post replies (like Facebook). Sharepoint on the other hand, is best for collaborating on documents, sharing calendars, and creating lists of things.

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  3. @BSeager, Yup. Insults are really relevant to the discussion. Congratulations. Sharepoint is only the most successful server tech in MS history due to EA bundling. You should not infer as much as you appear to from that Marketing factoid.This blog post attempts to define collaboration as more than just sharing unstructured content such as Office docs, wikis, blogs etc (which Sharepoint is very good at)in that the real value of these technologies is collaboration around structured data. You seem incapable of a reasoned discussion which is a shame.

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    Stephen Reply:

    @Gavin Guinane, I guess you don’t think Microsoft knows anything about collaboration and structured data? Hmmm might interest you to read a bit more… http://www.faqs.org/patents/app/20090182763

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  4. Melana Askin says:

    In terms of 2013 current workforce trends, general business development/needs, and the economy, if you were given the opportunity to receive database administration training for Sharepoint 2010 or Salesforce.com….1) which would you choose 2) why?

    I appreciate and anticipate your feedback…thank you!

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  5. Amar says:

    sir I must say but we not have premise to saying its good it’s bad technology rather we using share point it’s a good collaboration tool

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  6. Chhannoo says:

    Microsoft is promoting sharepoint cloud environment (office 365). It can be seen on every release of sharepoint. There is a fear that MS will stop (or do not improve) on premises installation of Sharepoint. It is seen as big risk for the customer who are planning migration. Could you please share your view on that.

    [Reply]

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